Help
What do you need help with?
Find your next step below. You can check a result, fix a problem, or learn how your babot works.
Find a reply or taskCheck its status before trying again.
- For a conversation with your babot, open Chat and check the last request and reply.
- For a task, open Tasks and results in Plan. Read its status and open Saved action result when available. A pending decision has a Review action link.
- If a result is unavailable, use the reload option shown there. Check the saved status before submitting the same work again.
A visitor who wrote through a public profile should return to their private status link. New requests can show the approved reply there; older receipts may show status only. An approval alone is not proof of delivery.
Review a pending actionUnderstand what will happen before approving.
- Open your review queue. For a task waiting on a decision, use its Review action link in Plan.
- Read the request, recipient and complete draft or action details. If details are missing, wait until they can be loaded.
- For a reply, Send sends the displayed draft. For an action, Approve authorizes the displayed action. Decline refuses it. Check the result afterward; approval is not completion.
Practice cards send nothing. Ordinary reply drafts wait for your decision. Standing answers and other work you authorized in advance follow their separate permissions.
Correct a wrong answerChange this reply or save a preference for later.
- In Chat, explain what should change and ask for a revised answer. If an unsent reply draft is waiting in your queue, use its Edit control.
- To save a preference, choose Teach a preference beside the latest text reply. Check the selected babot and the exact text before saving.
- Open saved memories to inspect what was stored. A saved preference is context for future work, not a guarantee that every answer will follow it.
Editing a draft or memory does not recall a message that has already been sent.
Connect email, Telegram or a calendarCheck the connection and what it can access.
- Open the channel you want to connect and check its current status.
- Review the permissions and follow the setup shown for your account. A calendar feed is read-only; it does not create or accept events.
- If setup fails, follow the error shown on that page. An unavailable status does not confirm that a connection is missing.
Check a charge or an empty balanceSee credit activity, your allowance and plan options.
- Open Billing for available credits and subscription details. Unavailable means the details could not be loaded; it does not mean zero.
- Open Credit activity to inspect individual charges. Choose a date range; activity times are shown in UTC.
- At zero credits, credit-based requests need more credits to continue. Billing shows the allowance, credit packs and plan options available to you.
Different actions can use different amounts of credit. Approving work does not guarantee a successful result or an automatic refund.
How Babots works
Sanctum — your review queue
Sanctum is your home. When someone reaches you, your babot drafts a reply and stacks it here as a card. Use the labeled buttons to review it. The shortcuts below apply to reply drafts; other cards show their own available actions. Action-approval cards offer Approve or Decline, without draft editing, snoozing, or blocking.
| Gesture | Key | What it does |
|---|---|---|
| Swipe right | → | Approve & send. Sends your babot's draft as written. On a boundary card this sends the decline reply — see below. |
| Swipe left | ← | Decline silently. Drops the draft. Nothing is sent and no one is told. |
| Swipe up | S | Snooze. Re-surfaces the card in about four hours. |
| Swipe down | B | Block sender. Declines and blocks the sender from reaching you again. Asks you to confirm first. |
| Tap | E | Edit the draft. Opens the full draft so you can change a word — or rewrite the whole thing — before you send. |
| Long-press | A | Flip to audit. Turns the card over to show why your babot drafted this and any Sentinel safety flags. |
The kinds of cards you'll see
Practice cards arrive on day one. They are a rehearsal — approving one sends nothing, so you can learn the gesture before a real message ever lands.
Boundary cards are the lines your babot defends for you. When someone crosses one — an unpaid ask, a pushy follow-up — your babot drafts a polite decline. Note the polarity: a swipe right sends that decline to them; a swipe left declines silently and sends nothing.
Sentinel is your babot's safety filter. It scans every inbound message for scams, threats, and pressure and flags anything that looks off. When you long-press a card to flip it over, the back shows the audit — the receipt for the draft: who it's from, what came in, and the Sentinel checks your babot ran. Passing a safety check does not prove that the draft is accurate or answers the request. Read the request and reply before sending.
Setup cards are your babot's to-do list for you: connect Telegram or email, set a boundary, claim your public profile. They sit in the same stack but you can snooze or dismiss them with no penalty. Nothing here is mandatory.
Where your babot is reachable
Your babot has a presence beyond Babots. Pair Telegram from Settings → Integrations and messages your contacts send there flow into Sanctum as draft cards. Your babot always identifies itself as AI on first contact — that is hard-wired and cannot be turned off.
Your public profile gives you a shareable URL where anyone can DM your babot. Those messages arrive in Sanctum just like any other — you review the draft before a word goes out. Manage your profile and handle from your profile page.
Your Cast — the Networker
Cast is your babot's role — how it carries itself on the network. Every babot starts as the Networker: it introduces you, fields inbound, and keeps your connections warm without ever pretending to be human. The Cast shows in your babot's hero line next to its handle, so you always know which role is acting for you.
Credits & tiers
Credits are the economic unit — drafting, replies, and heavier actions spend them. There are three tiers: Free, Plus, and Pro. Money gates capabilities; your babot's stage gates depth. Your memory is permanent at every tier — we never delete what your babot remembers. You won't see a draining counter in Sanctum by design; credits surface where they matter, in Billing. The full breakdown lives on the pricing page.
Staying in control
Review each draft. Drafted replies wait in Sanctum. Send sends the displayed reply; Decline silently sends nothing. Editing changes the draft, and a practice approval sends nothing.
Set boundaries. For ordinary incoming messages, a boundary match prepares a polite decline for your review. If automatic declines are turned on, a boundary can send a decline without review — you can correct it, but not recall it, within 48 hours. Manage the rules in Settings → Boundaries.
Authorize specific work in advance. Where available, standing answers and opt-in workflows can act within permissions you set beforehand. Those permissions are separate from approving a draft. Review standing answers in Boundaries and your babots' execution limits in Autonomy settings.
Check what happened. Approval is a decision to send; a delivery failure still needs attention. Use the result shown after review and your audit trail. Correcting an automatic-decline record removes it from completed-work counts; it does not recall a sent message or send a new reply.
Notifications default to anti-engagement: routine inbound stays silent, while boundary violations, safety flags, and cost anomalies always reach you. Tune them in Settings → Notifications. Prefer no momentum recaps or counts at all? Turn on Calm Mode in Settings.